Customer, Marketing, Promotions, Events and Social Media Privacy Notice
Last Updated: March 12, 2025
Why Do We Have This Privacy Notice?
At Hammer & Rattle, respecting your personal information is at the heart of what we do. We want you to understand how we collect, use, and protect your data. Privacy laws safeguard your information, and we are committed to maintaining transparency while upholding those protections.
This privacy notice applies to all individuals who interact with us—whether as customers, website visitors, app users, participants in promotions, or those reaching out for inquiries.
When we say "we," "us," or "our," we mean Hammer & Rattle a DBA of Logic Of Everything, LLC. When we say "you" or "your," we refer to you as an individual engaging with us.
The Controller of Your Personal Information
Hammer & Rattle is the controller of your personal information. This means we are responsible for deciding how we collect, store, and use your data. If you have any concerns, you can contact us at support@hammer-rattle.com.
Your Duty to Inform Us of Changes
To ensure we provide you with the best service, please keep us updated on any changes to your personal details.
What Happens If You Don’t Provide Personal Information?
Some of your data is necessary for us to provide our services—such as processing orders or sending updates. Without this information, we may not be able to fulfill your requests. However, providing personal data is generally optional.
Changes to This Notice
We review and update this policy regularly. The latest version will always be available on our website.
Data Protection Principles
We follow these principles when handling your data:
- Using your data lawfully, fairly, and transparently.
- Collecting data only for clear, valid purposes.
- Keeping data relevant, accurate, and up to date.
- Protecting your data with strong security measures.
What Personal Information Do We Collect?
We may collect:
- Contact Information: Name, email, phone number, mailing address.
- Profile Data: Purchase history, preferences, interactions, feedback.
- Payment Information: Order details, refund information (we do not store full payment details).
- Usage Data: Website visits, interactions, cookies.
- Marketing Preferences: Your opt-in choices for emails and SMS.
- Location Data: We may collect location-based data to personalize your experience, such as recommending products relevant to your region.
How Do We Use Your Personal Information?
We use your data to:
- Process and fulfill orders.
- Provide customer support.
- Improve our products and website experience.
- Send marketing updates and promotions (if opted in).
- Personalize content, including location-based recommendations.
- Conduct security monitoring.
SMS Marketing & Cart Reminders
We use cookies to track the items you place in your cart, including when you abandon your cart. This information allows us to send you cart reminders via SMS to help you complete your purchase.
We do not share text messaging opt-in data or consent with third parties. Your SMS subscription data remains private and will only be used for Hammer & Rattle marketing communications.
Marketing Preferences
You can opt out of marketing emails or SMS messages anytime by:
- Clicking “unsubscribe” in an email.
- Replying STOP to an SMS message.
- Updating preferences in your account.
- Contacting support@hammer-rattle.com.
Who Do We Share Your Personal Information With?
We may share data with:
- Trusted service providers (e.g., payment processors, shipping carriers).
- Regulatory authorities (if legally required).
- Marketing and analytics partners to improve your experience.
We never sell your personal information.
How Do We Protect Your Data?
We use:
- Encryption for sensitive data.
- Security audits and regular compliance reviews.
- Access control measures to prevent unauthorized use.
How Long Do We Keep Your Personal Information?
We retain your data only as long as necessary for business and legal purposes. Customer data is typically stored for up to 6 years from the last interaction.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate data.
- Ask for deletion of your data (in certain cases).
- Opt out of marketing messages at any time.
To exercise these rights, email support@hammer-rattle.com.
Complaints & Contact Information
If you have concerns about how we handle your data, please contact us at support@hammer-rattle.com.
We take privacy seriously and are committed to safeguarding your information.